Who should attend
- Non-technical professionals
- Operations and support teams
- Managers leading digital adoption
Learning outcomes
- Write reliable business prompts
- Design repeatable AI workflows
- Prototype a workplace automation
Programme modules
- 01Generative AI essentials
- 02Advanced prompting patterns
- 03Workflow mapping and automation
- 04Capstone solution build
Training approach
Instructor-led learning supported by practical exercises, discussion, templates and an application-focused capstone.